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Atlassian Solution Engineer and Administrator (USAF Client)

United States, Texas, San AntonioEngineering

Job description

HyperVelocity, an Atlassian Platinum Enterprise Solutions Partner experiencing explosive growth, is looking for Senior Atlassian Architects and Solution Engineers in San Antonio, TX to support our United States Air Force cyber client for this on-site position. We are a woman-owned business and value diversity. With our business growing at a rapid pace, we need self-motivated team members who love to learn and enjoy communicating directly with clients. 

If you’re passionate about the Atlassian toolset, self-motivated, are committed to absolutely delighting your clients, we’d love to meet you. We’re a dynamic and growing company – and our business is quickly growing, over 500% per year. We admire critical thinkers with both technical prowess and killer communication skills. Sound like you? Read on.

Your responsibilities for clients will include:

  • Designing and deploying fantastic solutions across the Atlassian suite of tools. Many of our customers are already on Cloud, and many are moving from Server and Data Center to Cloud.
  • Your work will be varied, but depending on your experience you would be working on Jira, Jira Service Management, Confluence, Bitbucket, and Atlassian's acquired and new products, including Trello, Halp, Access, Compass, Atlas, and more!
  • Requirements gathering and coordinating with other specialist subject matter experts internally at HyperVelocity to provide custom deployment to our clients.
  • Working directly with clients and their internal stakeholders.
  • Working with customers' IT teams on Server and Data Center architecture where able and appropriate.

More about what the day-to-day of this job will be like:

  • As an Atlassian engineer and administrator, you'll bring your seasoned experience and advisory skills to a growing Department of Defense program. We have expanded our support to this USAF cyber client from custom tool deployments for software teams to full implementation of an Atlassian suite from the command staff down to subordinate units. This unique client is motivated to modernize their DoD business processes and workflows across all operational and administrative offices; minimizing bureaucratic delays while enabling a collaborative environment.  
  • You will be the face of the Atlassian development team on the front-lines with the customer to help guide them in solutions and implementation. You're supported and backed by a team of experienced Atlassian engineers with varying skill-sets to help you at a moments notice and work with you on projects. 
Other clients you may support: 
  • Other clients that you may be working with come from every industry (both commercial and Department of Defense), with incredible variation. It includes huge variety, such as dating app makers, global server manufacturers, film companies, military, and biotech.
  • On some projects, it will be just you serving the customer, and you will be backed up with any specialists necessary (such as a scripter or eazyBI expert, if needed). On other projects, there may be a team of 3-5 people with varying skillsets and levels of experience working together on an engagement.
  • You'll additionally be working with the sales team when appropriate. If you're an expert on JSM Insight, for example, we may ask you to help scope out some work requested by a potential customer so that we can set expectations correctly. You'll also be able to work with the account manager for your clients, to help get them the licenses and any other services they might want.
  • You'll keep in contact with the internal HyperVelocity team throughout the day on Slack. Some of our clients we also chat with on Slack or MS Teams. Making sure to find time to turn off notifications and do heads-down work is important!


  • Competitive salary
  • Relocation assistance offered
  • 100% Of a Blue Cross/Blue Shield Gold Health Insurance Plan is covered for full-time employees; 50% of the cost to add children to health insurance is covered by HyperVelocity
  • Additional coverages/benefits:
    • Dental insurance
    • Vision insurance
    • Short and long-term disability insurance
    • Life insurance
    • 401K (matching up to 2% vests at 2 years)
    • Unlimited PTO* (only limited by specific client requirements, schedules and milestones)
  • Family-owned and operated company with access to leadership and room for advancement
  • Cats and dogs are welcome on all internal company zoom calls.

Join a small but global team of experts in a rapidly growing consulting firm, and grow your responsibilities and opportunities in this fast-growing field!

Job requirements

Please apply if the below describes you:

  • Top Secret clearance with SCI eligibility (minimum)
  • At least 4 years of professional experience in technical roles, with 1 year of experience administering at least one instance of Jira.
  • At least 50% of your work time has been spent administering or managing Atlassian applications for at least 1 year.
  • Comfortable with engaging with senior level DoD stakeholders, as well as staff of different disciplines and levels of seniority. You can talk requirements needs with managers just as easily as you can get technical with the devs.
  • Enjoy in-person engagements and instructing clients on how to implement engineered solution.  

Basic Requirements:

  • You will agree to security and background checks.

Bonus Points for:

  • You’ve already got an Atlassian Certification (of any kind).
  • Expertise in Atlassian and DevOps tools (please explain your skillset in your cover letter!)
  • Demonstrated experience in implementing creative solutions with Atlassian tools or other collaborative platforms to drive efficiencies for a client or your team. 
  • Experience with data migrations (especially to Atlassian tools!) 
  • You’ve previously worked for Atlassian or an Atlassian Solution Partner.
  • You can point us to your public writings about Atlassian products – blogs, YouTube videos, or articles are great!

Diversity and Inclusion:
HyperVelocity Consulting is proud to be an Equal Opportunity Employer.
Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, gender identity or expression, ancestry, marital or protected veteran’s status, or any other characteristic protected by law. Candidates must be willing to participate in and successfully pass a background check and pre-employment drug testing and be authorized to work in the United States. HyperVelocity Consulting is an E-Verify participating employer.

E-Verify Participation Notice:
E-Verify Right to Work: